I am a management consultant in healthcare with expertise in Wellness, Disease Management and Behavioral Health.
I have over 20 years’ experience in the development, implementation, evaluation, and quality improvement of programs in both the public and private sector. I am particularly good at identifying opportunities, depicting strategies, and putting in place methods that the various stakeholders can adopt to ensure ongoing success. A major tenet of my work is to view quality from the individual member or patient perspective, while achieving the goal of decreasing total healthcare expenditure with early and effective intervention.
I’ve worked at the executive level in clinical operations and customer relationship management for large national insurers. I have successfully evaluated and developed systems of care at the regional and local level: with individual providers, facilities at university hospitals, community and social service agencies. I have consulted on healthcare benefit design and service delivery with senior management in human resources and benefits as well as with unions and nonprofit boards. Using project management, communication, and negotiation skills, I have led teams to successfully implement integrated healthcare programs for the beneficiaries of national employers, labor trusts and state government. And by using my supervisory and coaching skills I have been able to strategically manage personnel and budgets towards program growth.
In the non-profit sector I have used my analytic skills in database design and program evaluation not only for annual disbursements, but for the development of future funding. I have also worked in direct care with children, adolescents and families and lectured at the university level.
I bring to any undertaking a unique blend of analytic acumen, people and project management savvy, industry knowledge, and good humor, which I use to effectively communicate and motivate others to create desired outcomes. I look forward to working with you to see how I might best assist your organization
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